Help center

Short step-by-step guides to FTS POS.

• Getting started: from signup to the first sale

  Sign up, create your business, add items and open the till in under 15 minutes.

• Items, units and barcodes

  One item with several units (piece, pack, carton), a barcode per unit, and quick codes to sell by number.

• Returns and exchanges

  Partial returns against the original invoice, cash or store-credit refunds, and exchanges in one step.

• Selling offline

  The till keeps selling when the internet drops, and the sales upload by themselves when it is back.

• Installing the print agent

  A small program on the till that prints receipts, kitchen tickets and labels and opens the drawer.

• Turning on ETA e-receipts

  Off by default. Fill in the details when you are ready and switch it on in one step.

• Users and permissions

  Ready roles (manager, accountant, cashier, storekeeper, driver), and a branch and warehouse per user.

• Table orders and splitting the bill

  Open a table order, send each round to the kitchen, and pay at the end in full or split between guests.

• Reservations and special orders with a deposit

  Hold goods or order an item that is not in stock for a customer against a deposit, used at pickup.

• Loyalty points and sign-up from the receipt QR

  A walk-in customer scans the receipt QR and gets the sale's points at once.

• Delivery tracking for customers

  Every delivery order gets a 6-digit code and a link the customer uses to follow it.