Reservations and special orders with a deposit
Hold goods or order an item that is not in stock for a customer against a deposit, used at pickup.
- At the till add the items and choose the customer.
- Press “Reserve (deposit)” and enter the deposit (and a pickup date if you like).
- The deposit goes into the shift drawer and the customer's store credit, and the items show as reserved in the stock balances.
- When the customer comes back press “Pick up”, choose the reservation and pay the rest; the deposit is used automatically.
Prices
The reservation keeps its price even if the item's price changes later.
Cancelling
On the Reservations page: the deposit stays as store credit, or is paid back in cash. From the office, without a shift, the money moves through the branch cash box.
Credit history
On the Customers page press “Credit & points” to see every deposit and where it was used.
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